Finding the right home at Speedwell Court

Welcomed into the Speedwell Court family

We recently spoke to Alison, whose mum Sheila moved into Speedwell Court following a sudden loss and the need for a new home. Alison shares their journey to finding a care home and how the team at Speedwell Court provided swift, compassionate support during a difficult time.

A quick and seamless move

"Due to the sudden passing of Mum’s husband, Mum needed permanent residential care at very short notice. It was a stressful time that required quick action.

"Without hesitation, we contacted Speedwell Court in West End to check for immediate vacancies. Our biggest priority was finding a place close to me—and since Speedwell is within walking distance of my house, it was ideal.
From that first phone call, the staff were immediately understanding and helpful, able to offer us a choice of two rooms with immediate access.

"The very next day, we visited. Justine greeted us, gave us a wonderful tour, and showed us the available rooms. Mum instantly fell in love with the aspect of one of the rooms, and her decision was made right then and there.
Justine was fantastic. She answered all our questions and prepared all the paperwork for us to complete. An assessment was done quickly to ascertain Mum's care needs. The whole process, from first contact to completing the forms, went incredibly smoothly—which was a huge relief during this time.

"Sadly, Mum’s husband passed away that same morning she was due to move.

"All the staff at Speedwell Court were made aware of the situation and immediately went above and beyond to welcome her, comfort her, and make her feel safe. We brought in lots of family photos and personal possessions to make the room feel like home. Mum's room overlooks the entrance and car park, which gives her plenty to watch—she loves to wave goodbye to her visitors as they leave!"